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ICTAK Award 2014 “Best use of ICT (State Corporation Category)”

The Fund has been at the forefront of employing technology to serve Kenyans efficiently as is evident in the use of MPesa for loan repayments, a robust internal system and techno-savvy modes of communication evident by the recognition through the ICTAssociation of Kenya (ICTAK) Award 2014 “Best use of ICT (State Corporation Category)”.

The award which was won on 3rd December, 2014fuels our commitment for enhanced use of ICT in all our operations for better service delivery to the Kenyan women. We reaffirm our dedication to social-economic empowerment of the Kenyan women without discrimination, in fulfillment of the Kenya Vision 2030.

WEF’s SMS banking can be used to do the following

This allows you to get a statement of transactions for your group’s loan account.  In an SMS, write the word MIN, followed by # then the Group Account ID as below. Then send to 22501 and wait for the response.

 

MIN#GroupAccountID      e.g   MIN#501000001

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This enables one to get the loan balance of their group’s account. In an SMS, write the word BAL, followed by # then the Group Account ID as below. Then send to 22501 and wait for the response.

 

BAL#GroupAccountID      e.g   BAL#501000001

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This lets you know whether your loan application has been keyed into WEF’s loan processing system, whether it has been approved, whether it has been disbursed, and even whether it has been rejected. In an SMS, write the word STATUS, followed by # then your national ID number as below. Then send to 22501 and wait for the response.

 

STATUS#YourNationaLIDNumber      e.g    STATUS#21111111

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This allows users to get help for the various service commands that are available on SMS Banking. In an SMS, write the word HELP as below. Then send to 22501 and wait for the response.

HELP  

RESPONSES AFTER SENDING A TEXT MESSAGE TO 22501

Depending on the service queried, the user can get any of the following responses:

Status of a loan application

The response may be that your group’s application is awaiting approval, your group’s loan has been disbursed, or that your group’s loan has been rejected. If the national ID number you have specified is not found in WEF’s loan processing system, you will be notified that your group’s loan application form has not been keyed in. 

Balance Inquiry

If the message was entered correctly: [Date]: [Account Number]: [Available Balance]: from Women Enterprise Fund. Thank you.

If you specify a wrong group account: You have entered an invalid account; please contact Customer Service on 0714606845. Thank You

Mini Statement  

If the message was entered correctly: [Account Number]: [Statement]: [Available Balance]

If no details: No Transaction Details

If wrong group account: You have entered an invalid account; please contact Customer Service on 0714606845. Thank You

Help  

A list of commands will be displayed to you

Invalid Command

 

If you enter an invalid command: You have entered an invalid command, Please SMS HELP for a list of commands or Contact Customer Service on 0714606845. Thank You

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